Privacy Policy

At SevaRath, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and home services.

1. Information We Collect

We may collect the following information from customers:

Full Name
Mobile Number
Email Address
Service Address
Booking Details
Payment Information
Device & Browser Information
Communication Records

This information is collected when you:

Book a service
Contact customer support
Fill out forms on our website
Subscribe to updates or offers

2. How We Use Your Information

We use your information to:

Process and manage service bookings
Provide customer support
Improve our website and services
Send booking confirmations and service updates
Share promotional offers and discounts
Ensure service quality and security

3. Payment Information

Online payments are processed through secure third-party payment gateways. SevaRath does not store sensitive banking details such as:

Debit/Credit Card Numbers
CVV Information
UPI PINs
Net Banking Passwords

4. Sharing of Information

We may share limited customer information with:

Verified service professionals
Payment gateway providers
Customer support partners
Legal authorities when required by law

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

Improve website performance
Understand visitor behavior
Enhance user experience
Save user preferences

Users can disable cookies through browser settings if preferred.

6. Data Security

We implement reasonable security measures to protect your information against:

Unauthorized access
Data misuse
Alteration or disclosure
Cyber threats

However, no online platform can guarantee 100% security.

7. Customer Rights

Customers have the right to:

Request access to personal information
Correct inaccurate data
Request deletion of data
Opt out of promotional communications

For such requests, please contact our support team.

8. Third-Party Links

Our website may contain links to third-party websites or services. SevaRath is not responsible for the privacy practices or content of external websites.

9. Children's Privacy

Our services are intended for individuals above 18 years of age. We do not knowingly collect information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with updated effective dates.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, contact us:
SevaRath
Jaipur, Rajasthan
Email: info@sevarath.com